Understanding our medical software app
Parakletos Innovations is dedicated to developing innovative medical software solutions. Our Vesta Medica mobile app is designed to streamline medical information for everyone, improving efficiency and patient care. Learn more about its capabilities below.
Frequently asked questions
Have questions about our Vesta Medica mobile app? Find answers to common inquiries on our FAQ page.
What is required before I can use the Vesta Medica mobile application?
Once our medical team receives your order, we will set-up a MicroSoft Teams (Voice only) meeting with you to gather the required medical information. Once the meeting is completed, our team will load the medical data into the device data base. You can then download the Vesta Medica application from your mobile device application store. We will also send you a Login and Password (you can change it later if you like) and begin using the mobile application. For those questions that you could not answer, we will create a document for you to take to your medical provider addressing the remaining medical questions. Once you recieve back that document you will send it to our medical support team and we will update your medical profile.
How long will the collection of the medical data take?
It normally takes from 2 to 6 weeks from the initial MicroSoft Teams meeting, depending on how fast your medical provider can return the information requested in the document you requested them to complete.
Can I put my appointment information in the Vesta Medica mobile application?
Yes. We have an Appointment Feature that will allow you to track the date, time and Doctor you plan to see.
How can I capture the information provided by my Doctor during the appointment?
The Vesta Medica mobile application has a Notes Feature that will allow you to capture all information provided to you from your appointment for later review and corrections.
How do I know if I will be able to receive the proper medical attention when I travel?
The Vesta Medica mobile applications has a Travel Status listed at the top of the Critical Information Home page. It will list whether you are cleared for Domestic, International or both to travel. Our medical team will work with you to ensure that you are able to travel both Domestic and International.
How will I know that I have all of the required medical information?
The Vesta Medica mobile application tracks your medical Profile Status at the top of the Critical Information Home page. It will list what percentage is completed. Our medical team will work with you to complete 100% of your medical profile!
Will I have the required important medical information for and emergency?
Yes. The Vesta Medica mobile application has a Critical Information Home page that can be used for First Responders and family.
Who do I contact with any questions?
You can contact our medical team via email or phone with any Vesta Medica mobile application issue.